At www.foxfennecs.com, we are committed to providing quality services and ensuring a positive experience for our customers. However, we understand that there may be situations where you may need to request a refund. Please read the following refund policy carefully.
1. Eligibility for Refunds
Refunds are provided at the sole discretion of www.foxfennecs.com and are subject to the following conditions:
• Refund Request Period: Refund requests must be made within 7 days of your purchase or service engagement. After this period, we do not offer refunds.
• Non-Refundable Services: Some services may be ineligible for a refund, such as services that have been fully rendered or consumed. These will be clearly stated at the time of purchase.
2. How to Request a Refund
To request a refund, please follow these steps:
1. Contact us at support@foxfennecs.com within the eligible refund period.
2. Provide your purchase or service details and the reason for your refund request.
3. We will review your request and notify you of the outcome within 7 business days.
3. Refund Processing
If your refund request is approved, we will process the refund to your original payment method. Please be aware that the processing time may vary depending on your payment provider or financial institution.
• Refunds to credit or debit cards may take up to 10 business days to appear.
• Other methods of payment, such as bank transfers or digital wallets, may have different processing times.
4. Exceptions to Refunds
Refunds will not be provided in the following cases:
• If the service has already been consumed or completed.
• If the request is deemed fraudulent or violates our Terms and Conditions.
• If the service was provided as described, and there are no faults with the product or service.
5. Partial Refunds
In certain cases, we may offer a partial refund. This may apply if part of the service has been provided or used, and the refund request is made after partial consumption.
6. Changes to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page and will take effect immediately. Please review this page periodically for any updates.